Casino Heroes is a trusted online casino, legit for players from South Africa. Newcomers are met with a welcome bonus and are led into a lobby equipped with hundreds of games by dozens of developers. Banking is multi-channel. Support is accessible through 2 channels. Promotions and bonuses are fairly diverse. To enjoy immense opportunities offered by the casino, a player should register. A sign-up does not go beyond the provision of the most basic personal and banking information. Thereupon player may deposit, play for real money, withdraw and claim bonuses.
Deposits and withdrawals in Casino Heroes
Players may deposit using credit cards (Visa and MasterCard) and e-wallets (Skrill and Neteller). All these methods ensure instantaneous depositing. Bitcoin is not accepted. In general, all transactions are made in EUR but it is not an issue for SA players as cash-in in ZAR will be credited to accounts in EUR at a current exchange rate. A minimum deposit for any payment method is €10; maximum is €5,500 for transaction with cards and €5,000 for transactions with e-wallets.
Withdrawal is made via the same channels, i.e. through credit cards and e-wallets, plus bank wire. Players are allowed to cash out a minimum of €10 and maximum of €5,500 per transaction. Withdrawal to e-wallets usually takes an instant, bank wire may take up to 3 days, while cashing out to a credit card may last up to 5 days upon approval of withdrawal requests and authorization of payments by the casino. The casino reviews requests within 4-5 hours (occasionally up to 72 hours) depending on the availability of papers necessary for verification of an account. Usually players are asked to provide photocopies of their IDs, utility bills and credit cards used for funding accounts. The casino may ask for additional documents and information.
The casino must be praised for its Banking section which offers efficient tools, very limited pending time and nice limits. Besides, all information regarding banking as well as any other useful information is found neatly arranged in one place, in a huge database with a short title Help. It is probably one of the most informative FAQ sections in the whole industry.
Slots and other games in Heroes Casino
The casino offers a huge collection of games by dozens of developers including table games managed by live dealers. The Game Lobby opens with a selection of New Games, Popular Games and Season Games. For example, by the end of October there was a set of Halloween-themed games including Halloween Jack, Happy Halloween, Mr. Halloween Win, Halloween, etc. Besides, there are also tabs of all available game categories and a smart search tool. Game categories include Slots, Blitz Games, Live Casino, Jackpot Games, Roulette, Blackjack and Table Games.
Entering Slots, players may lose their way as there are hundreds of games by developers like Microgaming, NetEnt, Evolution Gaming, Betsoft, Play’n’Go, Realistic Games, Quickspin, Yggdrasil Gaming, Push Gaming and Pragmatic Play. At that there is no sorting tool. Such a tool would be a great asset when it goes about collection featuring nearly any type of slot available on the market and literally any feature invented in the last decade. Games equipped with a jackpot feature have a special tag with a current amount of the jackpot prize, and games equipped with an exclusive Blitz feature also have a proper marking on them.
A Blitz category offers slots equipped with a Blitz feature available exclusively in Casino Heroes. The Blitz feature makes the gameplay run up to 6 times faster. Those players who are up to real thrills and do not care for fancy effects, are most welcome here to have fun exactly the way they like it. There are famous games like Starburst, Mega Fortune, Gonzo’s Quest and other top slots exhibited in the Slots category but running here much quicker.
The Live Casino category offers a nice selection of games managed by live dealers including uncalculatable varieties of Roulette, Blackjack, Money Wheel, Poker and Baccarat, dozens and dozens of games. The Jackpot Games category counts dozens of games equipped with a jackpot feature. Progressive jackpot prizes are diverse, from a few thousands to millions of euros.
Roulette, Blackjack and Baccarat categories offer dozens of these highly popular table games. Again, if a player prefers chatting with a live dealer in the course of a game, he is invited to visit the Live Casino.
All in all, the casino did a tremendous job by pulling in such a vast collection marked with diversity of an unparalleled scale. This playground would look a bit more user-friendly if there were sorting tools, for instance, A to Z or by themes and/or features, and game reviews as well.
Casino Heroes Mobile Casino
The casino is a multi-platform playground. It offers games in an instant play, mobile and download mode. This allows players enjoy games anytime, anywhere, using any device they prefer including smartphones and tablets. The reviewed mobile casino could not have been better because the casino website is perfectly designed to fit in any screen resolutions in iOS and Android mobile devices.
Bonuses and promotions in Casino Heroes
A Welcome Bonus unlocks upon depositing of at least €10: it is a 100% deposit bonus up to €50 subject to x40 wagering requirement. This bonus is eligible for all games yet different games work differently towards completing wagering requirements. Slots contribute 100% of what a player bets, poker does 30%, Blackjack 10%, Roulette 5% and Baccarat 0%. A lower contribution means that a player will have to bet more to fulfill the playthrough requirement.
The casino offers bonuses and holds tournaments making a tight but truly handsome gift box that fits any taste and adds thrills into daily routine. Each week a Game of The Week is selected and a special bonus for playing it is offered (the bonus is subject to general T&C). For instance, during a Halloween Week 2019, it was the newest release from Microgaming, A Dark Matter slot. The casino also offers free spins and free chips on an irregular basis.
Casino Heroes Customer Support
The Support is professional and service-minded yet it is not always there to help. Reps are on duty from 9 a.m. till 12 p.m. and accessible via Live Chat and by e-mail. No phone lines are available. On the other hand, players may refer to an extremely vast FAQ section providing answers to nearly any question.
Bottom line on Casino Heroes
Casino Heroes is a trusted online casino legally welcoming full-aged SA players and treating them with a welcome bonus. The game lobby is packed with hundreds of games of all sorts by dozens of top-tier developers. Banking is swift and multi-optional. Support is there to help from 9 a.m. to 12 p.m. via Live Chat and by e-mail. The casino offers an array of promotions and tournaments. Playing in Casino Heroes is an experience of a lifetime which no dedicated player should miss.