Captain Jack Casino Review

Quick facts:
180+ slots
Payout speed: 3 days
Established in 2010
1 providers
Last updated: 19.07.2024
Redeem up to R11,000 on your first ten deposits!
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Captain Jack Casino Pros & Cons

1 Star2 Stars3 Stars4 Stars5 Stars
  • Download and Instant Play casino versions
  • Hefty 10-tiered welcome package
  • Many local progressive jackpots by Realtime Gaming
  • No live dealer games
  • Overlong withdrawal procedures
  • Scant payment options
  • Very few table games, especially roulette

Captain Jack Casino information

Online since: 2010
Licensed by: Costa Rica
Owned by: Ace Revenue Group
Languages: English
  • Blackjack
  • Roulette
  • Keno
  • Craps
  • Baccarat
  • Video Poker
  • Scratch Cards

Captain Jack Casino software providers



Captain Jack Casino expert review

Welcome aboard Captain Jack Casino, a trusted online casino looking like a real Caribbean pirate ship. Her holds are stuffed up to their lids with dozens of most popular games. Full-aged players from South Africa are gladly accepted and treated with a welcome bonus up to $11,000 and a handsome loyalty program. The casino supports depositing and withdrawing by most popular methods. Tireless customer care is on duty 24/7/365. Set sail now and rule the waves together with Captain Jack.

Banking at Captain Jack Casino

Depositing methods include credit and debit cards (Visa and MasterCard), e-wallets (NETeller) and cryptocurrency (bitcoin). The casino may support other options as well. The list is arranged as a drop-down menu in a Cashier section of players’ accounts. A minimum deposit is $30. Maximum limits vary depending on methods.

Withdrawal is made through 4 channels: e-wallets, cryptocurrency, bank transfers and bank checks. The casino payout policy provides for transferring withdrawn amounts to an account which they originally came from. Requesting withdrawals to be sent to another account may result in delays and additional checks. A minimum single withdrawal is $100 while a weekly limit is set on $2,500, with all balances sent the next week(s). Some methods may incur processing fees – players should consult T&C or contact Support for more information. Processing time depends on a method and varies from 24 hours to 14 days.

A weaker side of banking is the presentation of information; it is found partly in a Deposit section, partly in general T&C and partly in a FAQ section. Nevertheless, players may obtain all necessary information with no omission.

Slots and table games in Captain Jack

The ocean is vast yet Captain Jack’s ship is small so games are carefully selected and arranged into a tailor-made collection. It is structured into categories which include Slot Machines, Table Games, Video Poker and Specialty Games. Each category offers a list of the most popular games as well as A-Z sorting and sorting by themes listed in alphabetical order from Asian to Cartoon to TV to Wildlife. A search tool is included.

A Slot Machines category lists dozens of games by RTG, a renowned trendsetter in the industry. It features Purrfect Pets, Shanghai Lights, Popinata and Golden Retriever as popular slots. The category lists hit games like Asgard, Aztec’s Treasure, Bubble Bubble, Caesar’s Empire, Cash Bandits, Cleopatra’s Gold, Count Spectacular, Lion’s Lair and about a hundred more RTG games. It also has a Jackpots sub-category listing games with a jackpot feature like Seven Stripes, T-Rex, Pay Dirt, Texas Tycoon, Achilles and a dozen more. Some games offer jackpot prizes at a life-changing scale.

A Table Games department counts over a dozen games including Baccarat, Blackjack, Face Up 21, Let’em Ride, Match Play 21, Pai Gow Poker, Perfect Pairs, Pontoon, Red Dog etc. No live lobby has been arranged yet.

A Video Poker section offers 20+ games including the most acclaimed Deuces Wild, Jacks or Better, Bonus Poker and Joker Poker.

The casino refers to the games in its Specialty Games section as to an icing on a cake. There is a selection of exclusive games with even more chances to win real cash. These games include Keno, Sic Bo, American Roulette, Craps and some others.

Each category offers a few games available in a practice mode which is operative without signing in. It gives beginners a chance to play for fun and also to master skills they need to play for real money. Most games though are available upon registration only.

Captain Jack Mobile Casino

The casino keeps up with the fashion. A mobile version of the casino is as cool as its desktop version, and the number of games is almost the same impressive as in a traditional desktop casino. Bonuses and other activities that the online casino offers are fully available on any iOS/Android device. Captain Jack is roaming virtual high seas with ease and swiftness of the greatest pirate captains of the Caribbean.

Signing up and claiming a welcome bonus

Sign-up is a user-friendly procedure which takes about a minute. Having created an account accessible with a login and a password, newbies have 2 options how to board the ship. There is an online version for playing in browsers and a downloadable application. Making the first deposit of at least $30 entitles SA players to a massive welcome bonus up to $11,000 offered in installments at the first 10 deposits made within a month upon signing up. These bonuses are subject to a x30 playthrough requirement (bonus + deposit) and some other rules set forth in bonus T&C. For instance, a welcome bonus is not meant for Roulette, Craps, Pontoon and Baccarat; each $1 wagered on Blackjack and Video Poker counts as $0.50 wagered.

Other bonuses and promotions

A 180% No Rules Slots Bonus is offered upon depositing $30 or more. With no wagering requirement or limits on withdrawal, it is good for slots, Keno, Bingo and Scratch Card games.

A 250% All Games Bonus is offered upon depositing at least $30 and is eligible for all games. There is no limit on withdrawal yet the bonus is subject to a x30 wagering requirement.

Most bonuses are activated with promo codes attached to each bonus unless stated otherwise (some bonuses are activated upon contacting Support).

Customer support in Captain Jack Casino

Support is there to serve and assist 24/7/365 which is absolutely great. Games, bonuses, perks, depositing and withdrawal are available round the clock and players are never left alone and without proper care if any issue emerges. Support is accessible via Live Chat and 2 dedicated e-mails one of which deals exclusively with cash-in issues. Live Chat replies and reacts in an instant; requests submitted by e-mail are answered within 12 hours. Unfortunately Support is not accessible by phone. Players may also have recourse to a brief FAQ section as well as complete T&C the link to which is found on every page.

Captain Jack VIP Quarters

VIP Quarters is a loyalty program developed and maintained by Captain Jack Casino. It is exactly what makes the difference and turns drop-ins into customers. There are 5 VIP levels including Stowaway (1st and the lowest), Swabie, Swashbuckler, Buccaneer and Captain (5th and the highest).Progressing up the tiers of VIP Quarters, players increase their monthly insurance (from 10% with a x1 Max Cash-Out up to 20% with a x5 Max Cash-Out), gain access to dedicated personal managers, increase their weekly cashbacks, grow their table limits (from x2 up to x40), lower the price of comp points (from $10 wagered down to $2), put withdrawals on a fast track and get entitled to exclusive gifts, promotions and bonuses. The casino indeed puts real efforts into retaining customers and values loyal guests. In turn players praise the casino for generosity, diversity and creativeness of bonuses and promotions.

Bottom line on Captain Jack

Captain Jack Casino is a trusted online casino legally welcoming SA players aboard and treating them with a welcome bonus up to $11,000. Gamblers are entertained with hundreds of top-ranking games of all sorts from classic 3-reel slots to table games. Payment options satisfy most preferences and priorities. An extensive loyalty program promises attractive benefits and perks. Support is not getting a wink of a sleep, it is available 24/7 via Live Chat and two e-mails.

Reviewed by Kurt Kautzer Kurt Kautzer

Captain Jack Casino bonuses

  • Welcome package
    Redeem up to R11,000 on your first ten deposits! REDEEM!
  • Other promotions
    180% no rules slots bonus. 250% reload bonus on all games. REDEEM!

Captain Jack Casino support

Captain Jack Casino payment methods


Account currencies: USD
Minimum deposit: R30
Deposit methods:


Account currencies: USD
Minimum withdrawal: R100
Maximum withdrawal: R2500 per week
Withdrawal time: 3 days